Cookie Policy
This document should be reviewed by qualified legal counsel before publication, and updated to list the specific cookies actually set once analytics, advertising or embedded third-party tools are enabled on the Site.
1. Introduction
This Cookie Policy explains how Pop Up Experiences Events Management L.L.C, trading as the Dear Santa Experience (“We”, “Us” or “Our”), uses cookies and similar technologies on our website: www.dearsantaexperience.com (our “Site”).
It should be read together with our Privacy Policy, which explains how we handle your personal information, and our Website Terms of Use.
We are a limited liability company licensed in the Emirate of Dubai, United Arab Emirates under trade licence number 1625740, with our registered office at Office C-27, Iris Bay, Business Bay, Dubai, United Arab Emirates. To contact us about this Cookie Policy, please email info@dearsantaexperience.com.
2. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.
We also use similar technologies such as web beacons, pixels, tags and local storage. In this policy, we refer to all of these technologies as “cookies”.
Cookies may be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain on your device until they expire or you delete them. They may be set by us (“first-party cookies”) or by third parties whose services we use (“third-party cookies”).
3. The types of cookies we use
Strictly necessary cookies
These cookies are essential for our Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, navigating the Site or filling in forms.
Performance and analytics cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site, and understand which pages are the most and least popular. Where enabled, this may include tools such as Google Analytics. All information these cookies collect is aggregated and used to improve how our Site works.
Functionality cookies
These cookies enable the Site to provide enhanced functionality and personalisation, such as remembering your preferences. They may be set by us or by third-party providers whose services we have added to our pages.
Advertising and marketing cookies
Where enabled, these cookies may be set through our Site by us or our advertising partners (for example Meta or other platforms). They may be used to build a profile of your interests and show you relevant adverts on other sites, and to measure the effectiveness of our marketing campaigns.
4. Third-party cookies
Some cookies may be placed by third parties whose services we use to operate and promote the Dear Santa Experience. These may include:
- our ticketing and booking provider, when you move to their platform to register interest or purchase tickets;
- analytics providers, such as Google Analytics;
- advertising and social media platforms, such as Meta (Facebook and Instagram), TikTok or similar;
- embedded content providers, such as maps, videos or social media feeds.
These third parties may set their own cookies, which are governed by their own privacy and cookie policies. We do not control these cookies, and we recommend you review the relevant third party’s policy for more information.
5. How we obtain your consent
Where required by applicable law, we will ask for your consent before placing non-essential cookies (such as analytics, advertising and certain functionality cookies) on your device. Strictly necessary cookies do not require consent as they are essential for the Site to work.
You can withdraw or change your consent at any time using your browser settings, as described below, or through any cookie preferences tool made available on our Site.
6. How to manage or disable cookies
Most web browsers allow you to control cookies through their settings. You can usually set your browser to block or delete cookies, or to alert you when cookies are being sent. Please note that if you block or delete cookies, some parts of our Site may not function properly.
For more information on how to manage cookies in common browsers, please refer to the help section of your browser (for example Google Chrome, Safari, Microsoft Edge or Mozilla Firefox).
To opt out of Google Analytics across websites, you can install the Google Analytics Opt-out Browser Add-on. To manage advertising cookies, you can also use industry opt-out tools where available.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Any changes will be posted on this page, and we recommend that you check this Cookie Policy regularly. This Cookie Policy was most recently updated in July 2026.
8. Contact us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
Pop Up Experiences Events Management L.L.C
Office C-27, Iris Bay, Business Bay
Dubai
United Arab Emirates
Email: info@dearsantaexperience.com
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